7007 Kingston Pike, Knoxville, TN 37919, United States

Terms Governing Site Use

The Terms and Conditions outlined herein apply to all users of our website. By accessing or using the site, you are acknowledging your acceptance of these terms, which may be updated from time to time. It is important to review these terms regularly to stay informed of any changes. Our website is maintained by our organization ("we" or "us"), and your use of the site signifies your agreement to abide by these terms. Should you have any questions or concerns about these terms, please contact us for clarification.

(1) Accepting the Terms

By accessing our site, you acknowledge and agree to our Terms of Use. If you disagree with these terms, you are advised not to use our services.

(2) Rights Reserved

The exclusions and limitations of liability contained in the Online Terms do not apply to a party’s liability: (i) for fraud or wilful default; (ii) for death or personal injury caused by its negligence; or (iii) where such limitation or exclusion cannot lawfully be excluded.
Except as set out in the Online Terms, shall not be responsible for losses that result from its failure to comply with the Online Terms including, but not limited to, losses that fall into the following categories:
  • indirect or consequential losses;
  • loss of income or revenue
  • loss of business;
  • loss of anticipated savings; or
  • loss or corruption of data.

(3) Illegal Usage

Users are prohibited from violating or attempting to violate the security measures on the websites, including, without limitation:
  • Using a false password or one belonging to another user or accessing data not intended for the user or logging into a server or account which such user is not authorized to access;
  • Disclosing a password or permitting a third-party to use a password or failing to notify Company if a password is compromised;
  • Attempting to probe, scan or test the vulnerability of the system or network or to breach security or authentication measures without proper authorization;
  • Attempting to interfere with service to any user, host or network, including, without limitation, via means of overloading, "flooding", "mail bombing" or "crashing";
  • Sending unsolicited email, including promotions and/or advertising of products or services;
  • Forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting; or
  • Hijacking all or any part of the website content, deleting or changing any website content, or linking to the websites without our specific written permission.

(4) Website Links to External Pages

Our site may direct you to websites maintained by third parties, where you can obtain further information or engage in transactions. These links are provided merely as a convenience to you, and the presence of such links does not imply an endorsement or recommendation of those sites, their content, or their owners. Before accessing these third-party sites, we recommend reviewing their terms of service and privacy policies to ensure they adequately protect your data.

(5) Monetary Transactions

The fee for any products, along with any applicable additional delivery charges, will be prominently displayed on the Website and/or in a Brochure, or conveyed to you by a customer service representative.

(6) Return of Payment

We understand that situations may arise where you need to cancel a purchase or request a refund. If you've bought a course, you have 14 days from the purchase date to request a refund. A full refund is available if you haven't accessed any part of the course during this period. However, if the 14 days have passed or if any part of the course has been accessed, we reserve the right to decline any refund request, either partially or in full.

(7) Unexpected Events

We cannot be held liable for any delays, interruptions, or a lack of service availability that may be caused by external factors beyond our control, including but not limited to natural disasters, governmental actions, or technological failures. We commit to providing the most reliable service possible and will keep our users informed of any significant issues that may impact access to our services.

(8) Data protection

Your registration data and any other information pertaining to you are governed by our Privacy Policy. We encourage you to review this policy to understand how we handle your data.

(9) Adjustments

Our company may periodically update these terms to reflect changes in our business practices, legal environment, or service features. These updates may include modifications to user responsibilities, service delivery methods, and privacy terms. Any such changes will be effective immediately upon posting on our website or notifying you through other communication means. It is crucial for users to review these terms regularly to stay informed about their rights and obligations under the new policy framework. Your continued use of our services after the implementation of these changes will be considered as acceptance of the new terms and conditions.

(10) No Guarantees

The Company does not provide any warranties against viruses, spyware, or malware that may be installed on your computer. The website content is offered without any warranties regarding the security, reliability, timeliness, and performance of the materials and services offered on the website. Company also disclaims any warranties for other services or goods received through or advertised on the website or accessed through any links on the website.