7007 Kingston Pike, Knoxville, TN 37919, United States

Cookie Insights

This Cookie Notice describes the types of cookies and similar tracking technologies we use on our services via our websites and apps, how we use them, and what your choices are for controlling cookies.
What are cookies?
Cookies and similar tracking technologies, such as beacons, scripts, web beacons and tags (which together we refer to as “cookies”), are small bits of text, usually stored on a user's computer hard drive or within a browser. They enable a website to remember information about the user's visit to the website. On mobile websites and mobile applications, we use device IDs and / or Advertising IDs in a similar manner to which we use cookies.

(1) Understanding the Use of Cookies on Our Website

We use the following types of cookies on our website for the following purposes:
  • Strictly necessary cookies. These are cookies that are required for the core functionality and operation of our website such as page navigation and cannot be switched off in our systems. They also include cookies that enable you to log into secure areas of our website. If you disable these cookies via your browser settings certain parts of the website will not function for you. These cookies do not store any personally identifiable information.
  • Analytical/performance cookies and third party cookies. These cookies help us improve or optimise the experience we provide, improve the performance of our website and help us better understand our users experience and needs. They allow us to recognise and count the number of visitors to our website, to see how visitors move around our website when they are using it (including what links are chosen to click and how much time is spent on which pages) and see if you get any error messages. This helps us to improve the way our website works, for example, by ensuring any errors are fixed and that users are finding what they are looking for easily. We use third party analytics service on our website, which provide third party web analytics services and user behaviour analytics services, to help us analyse user behaviour including how visitors use the website so as to optimise the user website experience and create a better overall experience. Further information about these partners can be found here and via the link set out below in relation the individual cookies we use on our website.
  • Functionality cookies. These are used to recognise you when you return to our website, for example by remembering the cookies you have consented to. This enables us to personalise our content for you and to check that certain functionality is working on our website.
  • Marketing cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and any advertising displayed on it more relevant to your interests and also show you relevant adverts on other sites. We may also share this information with third party service providers for this purpose so that when you are on another website, you may be shown advertising based on your browsing patterns on our website.

(2) External Web Services Utilization

External Website Links: We provide links to other websites for your informational purposes. Accessing these sites means you consent to the privacy practices of those external websites.
Our website uses advertising technologies to target previous visitors on third-party websites. This is done through cookies that track past activity on our site, such as submissions through our contact form. This targeting might occur, for example, on a search engine results page. Third-party vendors manage these cookies, and any data collected is handled according to our privacy statement.

(3) Options for Cookie Configuration

A browser is your gateway to the web, and it allows you to control the cookies placed on your device, including their duration. If you use multiple browsers, you will need to configure each one individually. Look for cookie management instructions on the browser’s official support or help pages.

(4) Miscellaneous Provisions

Data Retention Policies
We retain Personal Data strictly for the duration necessary to fulfill the purposes outlined in our Privacy Policy. Usage Data is retained for internal analysis to improve security measures, service functionality, or to comply with legal retention requirements.

(5) Adjustments to Cookie Practices

This Notice is subject to occasional updates to align with legal obligations and best practices. Any amendments will be promptly displayed on this Site. We encourage you to visit this Cookie Notice often to keep abreast of our use of Cookies. For inquiries, please reach out to us.